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Lido parking chaos: wrongly fined drivers must contact parking company
CAR park users who have received incorrect fines at Wycombe Rye Lido have today been advised they still need to contact a parking company to get their penalties cancelled – despite being told they did not need to earlier this week.
On Tuesday Fusion Lifestyle, which runs the Lido, apologised to drivers who had received fines for parking between July 22 and 31.
Drivers were threatened with £150 penalties for parking during this period – despite signs and staff telling them they did not need to pay to park during this time.
The statement from Fusion on Tuesday said those in receipt of an incorrect fine could expect a “communication” over the coming week from its contracted parking company to confirm the charges would be removed.
However a further statement on The Wycombe Rye Lido Facebook page amended this advice today.
It now says that parkers who have been wrongly fined between July 22 and July 31 still need to contact the parking company themselves in order for the fines to be cancelled.
The statement says: “Fusion kindly requests that customers who have received a notice of charges contact the parking company, Creative Car Park Solutions, directly using the contact details available in the PCN documentation.
“Unfortunately, neither Fusion Lifestyle or the team members at Wycombe Rye Lido are able to make any further comments regarding this matter at this time.
“We recognise that this differs from previous instruction and sincerely apologise for any inconvenience caused.”
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