Bucks hospitals to be investigated over death rates

Bucks hospitals to be investigated over death rates Bucks hospitals to be investigated over death rates

HOSPITALS in Buckinghamshire are to be investigated over their patient deaths rates, say health officials.

Buckinghamshire Healthcare NHS Trust is one of nine trusts which have been ‘outliers’ on the Hospital Standardised Mortality Ratio (HSMR) for two years running.

Sir Bruce Keogh, medical director of the NHS Commissioning Board, said: “The purpose of my investigation is to assure patients, public and Parliament that these hospitals understand why they have a high mortality and have all the support they need to improve…

“These hospitals are already working closely with a range of regulators. If there were concerns that services were unsafe the regulators should have intervened.”

Last week Sir Bruce announced probes into five trusts which were identified by a different measure, the Summary Hospital-level Mortality Indicator (SHMI), as having higher than expected mortality rates.

This followed the publication of the Francis Report, which highlighted the "appalling and unnecessary suffering of hundreds of patients" at Mid Staffordshire NHS Foundation Trust between 2005 and 2009.

Years of abuse and neglect at the hospital led to the unnecessary deaths of hundreds of patients, and inquiry chairman Robert Francis QC said the failings went right to the top of the health service.

He made 290 recommendations, saying "fundamental change" was needed to prevent the public losing confidence.

Mr Francis said the Trust’s board did not listen sufficiently to its patients and staff or ensure the correction of deficiencies brought to their attention, adding: “Above all, it failed to tackle an insidious negative culture involving a tolerance of poor standards and a disengagement from managerial and leadership responsibilities.

“This failure was in part the consequence of allowing a focus on reaching national access targets, achieving financial balance and seeking foundation trust status to be at the cost of delivering acceptable standards of care.”

He said checks and balances within the NHS should have prevented a serious systemic failure of this sort, but the problems were not detected by scrutiny groups, commissioners, regulators and professional bodies.

Concerns about Mid-Staffordshire had initially been raised by the authors of the Doctor Foster Hospital Guide, which publishes the HSMR figures.

Buckinghamshire Healthcare says action plans have been put in place to understand its high HSMR, and it has seen an improvement year-on-year as a result.

Lynne Swiatczak, Chief Nurse and Director of Patient Care Standards, said: “Our regular detailed reviews of patient case notes and mortality data has not identified any areas of concern with patient care, but our task force and Trust Board continues to look in-depth at this issue.

“As a provider of a wide range of services including acute care, five community hospitals, and a hospice, we have also been working with independent experts to understand how this may impact on our HSMR.

“We welcome the approach being taken by Sir Bruce’s review, in particular the additional support and assurance it will provide to, and build upon, our own work. We will ensure this review is given our full support.”

Comments (16)

9:35am Tue 12 Feb 13

Darren Hayday says...

I'm glad that this Trust is being investigated (at long last) - as I don’t believe that they listen to us. If they were listening, then we would have out lost services returned - especially our A&E department and also maternity, SCBU, etc

Yes Wycombe hospital is old and would need to be rebuilt - but it is wrong to slowly close it down and make us travel miles to surrounding hospitals.
I'm glad that this Trust is being investigated (at long last) - as I don’t believe that they listen to us. If they were listening, then we would have out lost services returned - especially our A&E department and also maternity, SCBU, etc Yes Wycombe hospital is old and would need to be rebuilt - but it is wrong to slowly close it down and make us travel miles to surrounding hospitals. Darren Hayday

9:43am Tue 12 Feb 13

Mrs DaPoint says...

About bl**dy time too. Why has it taken so long?
About bl**dy time too. Why has it taken so long? Mrs DaPoint

9:47am Tue 12 Feb 13

Jade12 says...

Darren Hayday wrote:
I'm glad that this Trust is being investigated (at long last) - as I don’t believe that they listen to us. If they were listening, then we would have out lost services returned - especially our A&E department and also maternity, SCBU, etc

Yes Wycombe hospital is old and would need to be rebuilt - but it is wrong to slowly close it down and make us travel miles to surrounding hospitals.
You are so right! This has been long overdue, hopefully they can sort out this mess.
[quote][p][bold]Darren Hayday[/bold] wrote: I'm glad that this Trust is being investigated (at long last) - as I don’t believe that they listen to us. If they were listening, then we would have out lost services returned - especially our A&E department and also maternity, SCBU, etc Yes Wycombe hospital is old and would need to be rebuilt - but it is wrong to slowly close it down and make us travel miles to surrounding hospitals.[/p][/quote]You are so right! This has been long overdue, hopefully they can sort out this mess. Jade12

9:48am Tue 12 Feb 13

QualityCare4all says...

This is for both Wycombe and Stoke Mandeville Hospitals.

In 2009 mortality rates were 114 (normal is 100)
In 2010 rate was 118.
In 2011 rate was 112.
In 2012 rate was 110.

Not good but showing improvement. Is it all parts of the hospital or just some services? Cardiology perhaps? We need more info please.

Why no investigation after 2010?

Why now?
This is for both Wycombe and Stoke Mandeville Hospitals. In 2009 mortality rates were 114 (normal is 100) In 2010 rate was 118. In 2011 rate was 112. In 2012 rate was 110. Not good but showing improvement. Is it all parts of the hospital or just some services? Cardiology perhaps? We need more info please. Why no investigation after 2010? Why now? QualityCare4all

11:37am Tue 12 Feb 13

Mike Henson says...

Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.
Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded. Mike Henson

12:00pm Tue 12 Feb 13

rachie6991 says...

my nan sadly passed away in 2009, I was appalled in the way she was treated at stoke mandiville but was young, we wanted to let her rest in peace so did not make a complaint but feel now to prevent this happening to others not just here I should speak up but dont realy know who to contact and dont know if its too late. The old and terminally ill certainly do not need to be excluded as you dont know how they are treated or if there lives could have been spared or better cared for!
my nan sadly passed away in 2009, I was appalled in the way she was treated at stoke mandiville but was young, we wanted to let her rest in peace so did not make a complaint but feel now to prevent this happening to others not just here I should speak up but dont realy know who to contact and dont know if its too late. The old and terminally ill certainly do not need to be excluded as you dont know how they are treated or if there lives could have been spared or better cared for! rachie6991

12:08pm Tue 12 Feb 13

wayneo says...

Yes about time too; when a patient can be discharged in absolute agony, then for a life to be snuffed out because an experienced nurse 'forgot' to note down significant observations results to the patients notes, it's of no surprise. We keep being told they learn from such 'mistakes'. THEY DON'T. Many in the NHS do fantastic and life changing work, they have our gratitude, but the gratuity extended towards the NHS is wearing thin, human-beings do make mistakes but there is an obvious element of neglect , arrogance and indifference being extended towards basic patient care that has no place in a supposed civilised society.
Yes about time too; when a patient can be discharged in absolute agony, then for a life to be snuffed out because an experienced nurse 'forgot' to note down significant observations results to the patients notes, it's of no surprise. We keep being told they learn from such 'mistakes'. THEY DON'T. Many in the NHS do fantastic and life changing work, they have our gratitude, but the gratuity extended towards the NHS is wearing thin, human-beings do make mistakes but there is an obvious element of neglect , arrogance and indifference being extended towards basic patient care that has no place in a supposed civilised society. wayneo

12:48pm Tue 12 Feb 13

Voyeur says...

I don't think bringing back A&E at Wycombe is the sort of remedial action that needs to be taken regarding higher death rates in hospital. It is more to do with fewer staff being able to provide necessary care and attention in the hospital itself. Spreading resources around would make the problem worse.
I don't think bringing back A&E at Wycombe is the sort of remedial action that needs to be taken regarding higher death rates in hospital. It is more to do with fewer staff being able to provide necessary care and attention in the hospital itself. Spreading resources around would make the problem worse. Voyeur

1:02pm Tue 12 Feb 13

J B Blackett says...

Mike Henson wrote:
Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.
A rather uneducated insensitive and misinformed comment
[quote][p][bold]Mike Henson[/bold] wrote: Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.[/p][/quote]A rather uneducated insensitive and misinformed comment J B Blackett

3:30pm Tue 12 Feb 13

Scarletto says...

All this confirms some of our worst fears and suspicions that our area health service has deteriorated. Too many people in suits and not enough in the front line helping patients.
All this confirms some of our worst fears and suspicions that our area health service has deteriorated. Too many people in suits and not enough in the front line helping patients. Scarletto

9:12pm Tue 12 Feb 13

looper says...

2013 no wards left, no patients passing away, No. Mortality rate, No problem!!!!
2013 no wards left, no patients passing away, No. Mortality rate, No problem!!!! looper

10:28am Wed 13 Feb 13

QualityCare4all says...

It would be nice to hear something further from Buckinghamshire Healthcare NHS Trust to assure us that they are improving the quality of care they provide. They have made improvements over the last 4 years but they do need to tell us what they are doing to prevent mistakes and accidents and further reduce the death rate towards 100.
Sadly it seems that each year there are accidents that result in harm and sometime death to patients.

The recent Francis report makes soem recommendations about the handling of complaints: http://cdn.midstaffs
publicinquiry.com/si
tes/default/files/re
port/Executive%20sum
mary.pdf

See nos. 109-122. No 118 is particularly interesting as it suggests that a report of each complaint is published on line . They had 700 complaints in 2011-12.

This action would show that the trust is learning and improving.

We need that feedback.
It would be nice to hear something further from Buckinghamshire Healthcare NHS Trust to assure us that they are improving the quality of care they provide. They have made improvements over the last 4 years but they do need to tell us what they are doing to prevent mistakes and accidents and further reduce the death rate towards 100. Sadly it seems that each year there are accidents that result in harm and sometime death to patients. The recent Francis report makes soem recommendations about the handling of complaints: http://cdn.midstaffs publicinquiry.com/si tes/default/files/re port/Executive%20sum mary.pdf See nos. 109-122. No 118 is particularly interesting as it suggests that a report of each complaint is published on line . They had 700 complaints in 2011-12. This action would show that the trust is learning and improving. We need that feedback. QualityCare4all

12:25pm Wed 13 Feb 13

rjpastaw says...

At long last serious questions regarding the competence & attitudes of Bucks healthcare "professionals" might have a public airing.
How it can be either right or efficient to centralise major medical services onto a site which is both unprepared for and unsuitable for that purpose - and that's without the added drawback of being sited on a minor road - If that represents the level of medical competence, planning and commitment to effective medical care in Bucks then may God help us all - clearly the "professionals" wont....
At long last serious questions regarding the competence & attitudes of Bucks healthcare "professionals" might have a public airing. How it can be either right or efficient to centralise major medical services onto a site which is both unprepared for and unsuitable for that purpose - and that's without the added drawback of being sited on a minor road - If that represents the level of medical competence, planning and commitment to effective medical care in Bucks then may God help us all - clearly the "professionals" wont.... rjpastaw

12:30pm Wed 13 Feb 13

rjpastaw says...

Let me add this - American healthcare gets a lot of mis-informed comment in this country - having worked there for years I can from personal experience vouch for the excellence of both their medical staff and their hospitals - simply light years ahead of the 19th century offerings (and medical arrogance) available in Bucks today...
Let me add this - American healthcare gets a lot of mis-informed comment in this country - having worked there for years I can from personal experience vouch for the excellence of both their medical staff and their hospitals - simply light years ahead of the 19th century offerings (and medical arrogance) available in Bucks today... rjpastaw

12:33pm Wed 13 Feb 13

rjpastaw says...

J B Blackett wrote:
Mike Henson wrote:
Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.
A rather uneducated insensitive and misinformed comment
I fully agree - Henson's posting is both arrogant and patronizing - I wonder if he is by any chance a doctor?
[quote][p][bold]J B Blackett[/bold] wrote: [quote][p][bold]Mike Henson[/bold] wrote: Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.[/p][/quote]A rather uneducated insensitive and misinformed comment[/p][/quote]I fully agree - Henson's posting is both arrogant and patronizing - I wonder if he is by any chance a doctor? rjpastaw

9:04pm Wed 13 Feb 13

Edgar Brooks says...

rjpastaw wrote:
J B Blackett wrote:
Mike Henson wrote: Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.
A rather uneducated insensitive and misinformed comment
I fully agree - Henson's posting is both arrogant and patronizing - I wonder if he is by any chance a doctor?
It's doubtful that he's old; when he gets into his 70s it's a safe bet that he won't feel quite so ready to be dismissed and written off.
If all of these enquiries get us back to the days when doctors worked with their patients, it'll be a huge step in the right direction; I, for one, am heartily sick of being talked AT, instead of being listened TO.
[quote][p][bold]rjpastaw[/bold] wrote: [quote][p][bold]J B Blackett[/bold] wrote: [quote][p][bold]Mike Henson[/bold] wrote: Err, people do die in hospital, it's a given. What's needed is ages against those figures so the older and terminally ill can be excluded.[/p][/quote]A rather uneducated insensitive and misinformed comment[/p][/quote]I fully agree - Henson's posting is both arrogant and patronizing - I wonder if he is by any chance a doctor?[/p][/quote]It's doubtful that he's old; when he gets into his 70s it's a safe bet that he won't feel quite so ready to be dismissed and written off. If all of these enquiries get us back to the days when doctors worked with their patients, it'll be a huge step in the right direction; I, for one, am heartily sick of being talked AT, instead of being listened TO. Edgar Brooks

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