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Wycombe Lido parking fiasco: Sign says parking was free until August 1
AS furore rages over a flood of parking fines issued at the Wycombe Rye Lido at the end of July, a reader has sent the BFP a picture of a sign covering the parking machine and telling users parking was free until August.
The BFP has continued to be flooded with complaints – both yesterday and today - from car park users who say the fines issued are both incorrect and unfair.
Car park user Charlotte Phipps sent in this picture, showing a sign stating that parking was free until August 1, that she took as a precaution on her mobile phone when she came to park at the Lido.
Readers have reported that the car parking machines had been covered up with signs, were not operational, Lido staff had advised them they did not need to pay for the dates in question and that charges would only come into effect from August.
Most of the calls and correspondence we have received relate to fines issued for Friday, July 26, although we have also been contacted by people penalised for parking on July 27 and July 28.
Charlotte’s picture was taken on Saturday, July 27.
We have also been contacted by a number of people who, alarmed at having the penalty notices come through their letterbox, have already paid up when they believe they should not have.
Fusion Lifestyle began running the car park in 2011, when it took over the pool, which had formerly been operated by Wycombe District Council.
The Lido recently changed its car park to operate a camera controlled numberplate recognition system, with amended charges, that is now operated by a contracted firm.
The new parking system charges, it said, should have taken effect on the week commencing July 22.
It is understood Fusion Lifestyle is investigating the matter and is hoping to have a statement to release over the next few days.
Steve Lee, marketing executive of Wycombe Rye Lido, told the Free Press yesterday it had received just under 100 complaints since the new parking system had come into effect, with 12,000 people using the car park overall.
He added that members of Lido could park for free once they had registered their car’s details.
Mr Lee said those wishing to appeal the charges should contact Creative Car Park, which manages the parking, on 0115 8225020.
He added that those appealing should also copy their complaint in to Lee White, manager of the Lido, at email@example.com.
He said that any appeal would ultimately be referred back to the Lido, where Fusion could make the final decision over whether to uphold the fine.
Do you think you have received an unfair parking fine at the Lido? Contact firstname.lastname@example.org
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