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Wycombe Lido parking fiasco: Fusion pledges answers
THE leisure company which runs the Wycombe Rye Lido has pledged to get answers after fury exploded over a flood of £150 parking fines.
Fusion Lifestyle, which began running the car park in 2011, when it took over the pool, has today told customers, affected by the penalties, that it is looking to address all their questions.
Everyone who got a ticket will be sent a letter next week, it said on its Facebook page.
The BFP was inundated last week with complaints from seething drivers after parking machines displayed notices saying there was no charge until August.
Fusion's statement read: “Fusion Lifestyle understand that there are lots of questions regarding the parking and as such are continuing to work on your behalf to get all the answers.
“Those people that have received a parking charge between July 22 and 31 will receive a letter from the parking company next week and therefore do not need to take any further action at this stage.
“We have noted your comments about charges received outside of this period and are in talks with the car park management regarding this and all other matters raised.
“We will be publishing a full Q&A next week on both Facebook and our website. Thank you again for your patience as we deal with this matter.”
The company told Facebook followers yesterday: "We truly understand the frustration that this will have caused before a bank holiday weekend and would like to apologise for the time it is taking to resolve it."
The lido recently changed its car park to operate a camera controlled numberplate recognition system, with amended charges, that is now operated by a contracted firm.
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