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NHS chiefs aim to avoid A&E winter chaos
5:30pm Tuesday 22nd October 2013 in News
THE NHS is launching a new campaign to ensure A&E does not get overwhelmed with patients unnecessarily using the service this winter.
In a bid to avoid last year's problems, where A&E was overwhelmed as Norovrius struck, patients are being asked to 'make the right call'. The message is to call the NHS 111 phone line.
Dr Becky Mallard Smith, Chiltern CCG, Clinical Commissioning Director, Urgent Care, said: "We want to make sure that people with worrying health problems that aren’t life- threatening, get the right advice and treatment - quickly.
"A&E services are under particular pressure during the autumn and winter period, dealing with critically ill patients - so other NHS services can often be a better, quicker choice for non-emergencies."
111 is available 24 hours every day and calls from landlines and mobile phones are free.
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