Housing association celebrates second birthday

Bucks Free Press: The launch of Red Kite in 2011 The launch of Red Kite in 2011

A COMMUNITY housing company has celebrated its second birthday this month - and has pledged that its services will see further improvements for tenants as time goes on.

Red Kite Community Housing owns and manages more than 6,700 homes across the area, and has done since Wycombe District Council sold its housing stock to the organisation in December 2011.

The housing association was newly created for the transfer, which took place after 90 years of WDC running council housing in the district.

The council took a loss on the £18million sale - with the stock having a tenanted value of £89m - but said this would let Red Kite make a bigger investment in improving homes.

Trevor Morrow, Chief Executive said the plan has been going well over the first two years. He said: "I’m really proud of how much we’ve achieved in such a short space of time.

"The last two years have been incredibly busy but really rewarding and I can honestly say that without our inspirational involved tenants and leaseholders, we wouldn’t have been able to move forward as much as we have.

"We’re certainly excited about the next few years, which will see thousands more improvements as we ramp up our rate of delivery with our new team of contractors and innovative ways of delivering even better services for our customers."

The organisation says it aims to further improve its rate of delivery for improvements with a new team of contractors in the future.

Among the achievements it lists over the last two years are:

  • Fitting more than 600 bathrooms and 700 kitchens, upgrading more than 1600 boilers, fitting more than 1800 doors and replacing windows in 90 homes.
  • Selecting more than 20 new contractors to help deliver improvements.
  • Moving offices to Windsor Court in Kingsmead Business Park.
  • Receiving nominations for two national awards - including one for tenant involvement.
  • Spending more than £260,000 improving communities with suggestions from tenants and leaseholders.
  • Holding its first Annual Get Together Meeting Starting its Castlefield Regeneration project to improve homes and the local area.
  • Using customer feedback to make hundreds of decisions and changes.
  • Supporting parties to mark the Queen's Jubilee.
  • Starting a programme to fit free carbon monoxide detectors in all homes.
  • Producing its first annual report video, presented by tenants and leaseholders.
  • Holding gardening competitions involving local schools.

Comments (4)

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11:33am Fri 27 Dec 13

Welwyn Dowd says...

Two years gone and another twenty to go before it gets near meeting its promises to replace the bathrooms and kitchens it said it would.
Two years gone and another twenty to go before it gets near meeting its promises to replace the bathrooms and kitchens it said it would. Welwyn Dowd

4:03pm Fri 27 Dec 13

Marsh Wanderer says...

Since Red Kite took over, the repairs service has gone right down hill, 4 times we have reported the same problem, 4 times the problem has been inspected and marked as urgent action required and 4 times nothing done. Then to rub salt into the wounds, about a week later we get a phone call asking for us to tell them how good they are and agree that the sun shines when they bend over! Sorry Red Kite but you have failed us in every way although a person that we know who happens to work for you has all their repairs done immediately, trees down in their garden, new chimney breast, seems very unfair!
Since Red Kite took over, the repairs service has gone right down hill, 4 times we have reported the same problem, 4 times the problem has been inspected and marked as urgent action required and 4 times nothing done. Then to rub salt into the wounds, about a week later we get a phone call asking for us to tell them how good they are and agree that the sun shines when they bend over! Sorry Red Kite but you have failed us in every way although a person that we know who happens to work for you has all their repairs done immediately, trees down in their garden, new chimney breast, seems very unfair! Marsh Wanderer

9:23pm Fri 27 Dec 13

DocD says...

Red Kite have also failed to deal with racial and faith hate based harassment of a Muslin tenant in Micklefield which was widely reported on this year. Organisations like this must be held to account for their failings and are subject to equality legislation as public bodies delivering services.
Red Kite have also failed to deal with racial and faith hate based harassment of a Muslin tenant in Micklefield which was widely reported on this year. Organisations like this must be held to account for their failings and are subject to equality legislation as public bodies delivering services. DocD

11:57am Sat 28 Dec 13

Marsh Wanderer says...

And I forgot to mention, next door had a hole in the roof which was inspected and then ignored and then after constant complaining, out they came to repair the roof only to fix the roof ON THE WRONG HOUSE!!!!!
And I forgot to mention, next door had a hole in the roof which was inspected and then ignored and then after constant complaining, out they came to repair the roof only to fix the roof ON THE WRONG HOUSE!!!!! Marsh Wanderer

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