Sat Nav blamed for bumpy ambulance ride from Lane End

The bottom of Bullocks Farm Lane. Image from Google Maps The bottom of Bullocks Farm Lane. Image from Google Maps

A RETIRED headteacher says Sat Nav devices are sending ambulance drivers down a narrow lane which is "avoided like the plague" by villagers.

Andrew MacTavish displaced his hip while giving a talk at a primary school in Lane End last month and needed an ambulance to take him to Stoke Mandeville Hospital.

The ex-John Hampden Grammar School head said the ambulance took the route of Bullocks Farm Lane, which is "incredibly narrow" with high hedges on either side.

Though this is the shortest route to the A40, Mr MacTavish says it is quicker to drive west out of Lane End and take Bolter End Lane, which is a bigger road.

He added: "It wasn’t life-threatening but I was in agony and it’s a very bumpy ride. The ambulance crew was brilliant but by going that route you’re going to lose about ten minutes.

"If you’re going to Stoke that’s adding precious time to the journey. And if you meet someone down there someone has to go backwards and that’s going to add more time.

"Another lady I spoke to in the post office was taken down there with a hernia."

James Keating-Wilkes, spokesman for South Central Ambulance Service [SCAS], said the ambulance Sat Navs are always programmed to find the fastest route.

But he added: "Obviously the Sat Nav is useful the majority of the time but there are incidents like this where very local knowledge can find short cuts.

"Sat Navs do need to improve in the longer term and advances in technology will hopefully mean they can pick up any quicker routes.

"If he [Mr MacTavish] would like to email in we can pass this on to our control room."

He said the summer holidays often see paramedics covering areas they are not so familiar with, so on another occasion the driver may have had more local knowledge.

Comments(19)

Majik says...
4:37pm Wed 15 Aug 12

"displaced his hip while giving a talk at a primary school"
What?! I'm far more interested to learn how this happened than about a bumpy road!

motco says...
4:57pm Wed 15 Aug 12

Don't blame satellite navigation for BCC's poor road maintenance.

gotanybiscuits? says...
7:58pm Wed 15 Aug 12

motco wrote:
Don't blame satellite navigation for BCC's poor road maintenance.
erm,.... who said that, motco?
.
Bullocks Farm Lane is a crazy choice for anybody wanting to get somewhere quickly.
Bolter End Lane is faster & safer.
Their spokesman has conceded as much.
.
But I agree that all roads out of Lane End are in a shocking state of adequacy.

mumbles26 says...
10:04pm Wed 15 Aug 12

Majik wrote:
"displaced his hip while giving a talk at a primary school"
What?! I'm far more interested to learn how this happened than about a bumpy road!
lol

I was thinking exactly that myself.

Anyway, I hope Mr McTavish is ok

mumbles26 says...
10:04pm Wed 15 Aug 12

Majik wrote:
"displaced his hip while giving a talk at a primary school"
What?! I'm far more interested to learn how this happened than about a bumpy road!
lol

I was thinking exactly that myself.

Anyway, I hope Mr McTavish is ok

Mr Totterdge Hill says...
11:20pm Wed 15 Aug 12

Another case of peeps NOT being local and knowing the best routes... it also happens if you call the police or fire brigade... IF you're at the scene of an RTA and can only give the name of the nearby pub and not the road name... the lack of "local" police etc are more lost than the person calling it in.

Welwyn Dowd says...
7:50am Thu 16 Aug 12

I reckon the driver was an ex JHGS boy getting his own back for 5 years of purgatory. Revenge is sweet.

Plus ça change... says...
11:34am Thu 16 Aug 12

But isn't the real issue that the road surface should be made good?

Either a road is a road or it's not a road...

gotanybiscuits? says...
1:29pm Thu 16 Aug 12

Plus ça change... wrote:
But isn't the real issue that the road surface should be made good? Either a road is a road or it's not a road...
Agreed, the road surface should be fit for purpose.
.
But surely the point of this 'news item' is the decision to use an unsuitable road (selected by the SatNav), as it looked the most direct route.

miccles says...
1:35pm Thu 16 Aug 12

gotanybiscuits? wrote:
Plus ça change... wrote:
But isn't the real issue that the road surface should be made good? Either a road is a road or it's not a road...
Agreed, the road surface should be fit for purpose.
.
But surely the point of this 'news item' is the decision to use an unsuitable road (selected by the SatNav), as it looked the most direct route.
"But surely the point of this 'news item' is the decision to use an unsuitable road (selected by the SatNav), as it looked the most direct route.”

Surely a Sat Nav would find the nearest main road route, rather than this track? I find this story hard to believe in some way.

Why did SCAS let all their local people go on holiday all at the same time?

Plus ça change... says...
4:17pm Thu 16 Aug 12

Just fix the road!

bucksboy99 says...
4:21pm Thu 16 Aug 12

there is no such thing as local ambulance service i have had 2 crews out in last 12 months one came from milton keynes and one from kiddlington so these people rely on Sat Navs

Plus ça change... says...
4:23pm Thu 16 Aug 12

motco wrote:
Don't blame satellite navigation for BCC's poor road maintenance.
Yup.

It's more 'SurfaceNaff' than 'SatNav'...

Plus ça change... says...
4:25pm Thu 16 Aug 12

gotanybiscuits? wrote:
Plus ça change... wrote:
But isn't the real issue that the road surface should be made good? Either a road is a road or it's not a road...
Agreed, the road surface should be fit for purpose.
.
But surely the point of this 'news item' is the decision to use an unsuitable road (selected by the SatNav), as it looked the most direct route.
It's not what the point of the news item is that matters.

It's what the probem is.

Plus ça change... says...
4:27pm Thu 16 Aug 12

Add an 'L'...

Yorkshiretyke1 says...
6:23pm Thu 16 Aug 12

This lane is marked as "Unsuitable etc. etc" and is tight in a car. One would think that local ambulance drivers would very quickly learn their way around and not slavishly follow GPS. I share a postcode with an old people's home who seem to have several emergencies a month and regularly redirect ambulance drivers.

demoness the second says...
9:32pm Thu 16 Aug 12

bucksboy99 wrote:
there is no such thing as local ambulance service i have had 2 crews out in last 12 months one came from milton keynes and one from kiddlington so these people rely on Sat Navs
I am sure that South Central ambulances who have a base in High Wycombe and Stoke Mandeville would disagree with that remark :))

kerlmann says...
5:48pm Mon 20 Aug 12

If Wycombe Hospital still had an A&E department, this confusion wouldn't have occurred. Surely that's the real issue here. Sadly, key decisions like which services to keep open are made by accountants, and not by doctors or ambulance drivers.

kerlmann says...
5:48pm Mon 20 Aug 12

If Wycombe Hospital still had an A&E department, this confusion wouldn't have occurred. Surely that's the real issue here. Sadly, key decisions like which services to keep open are made by accountants, and not by doctors or ambulance drivers.

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