Health RSS Feed


Hand Back Our Hospital

Aylesbury and Wycombe MPs slam treatment after Stoke Mandeville Hospital death


FURIOUS MPs have slammed the “shocking” hospital treatment of a 77-year-old woman whose death came after nurses failed to give her medication for 36 hours.

Health bosses said they were launching a 'detailed investigation' following an inquest into the death of Hughenden Valley resident Margaret Brown at Stoke Mandeville Hospital.

The inquest heard on Friday drugs to treat Mrs Brown were unavailable after staff at the hospital's pharmacy could not be contacted (see link to previous story, below).

Nurses' attempts to obtain the drugs was described as “haphazard” by coroner Richard Hulett, who recorded a verdict of misadventure.

Buckinghamshire Hospitals NHS Trust this week apologised to Mrs Brown's family and offered its “sincere condolences”.

But Aylesbury MP David Lidington said: “This is a shocking verdict from the coroner and it's not acceptable for this kind of mistake to be made when people's lives are at stake.

“I would expect the Hospital Trust to take seriously what the coroner says and to introduce changes immediately to ensure that nothing like this happens again.

“I would assume there would be an internal inquiry already. If there has not been one then, given the coroner's verdict, there clearly needs to be one.”

Wycombe MP Steve Baker added: “This tragic story is bound to raise strong feelings of anger and dismay. I would like to hear from management and, in particular, nursing staff what changes will be made in response to the coroner’s remarks.

“I am astonished that attempts to obtain vital medication within a British hospital could be described as haphazard and lacking urgency. How did this come to pass and what is to change?

“My heart goes out to Mrs Brown’s family at this most difficult time.”

Mrs Brown, described as a “frail” 77-year-old widow who had a history of heart problems, had to take various medication to keep her heart rate regular and ensure she did not retain too much fluid.

But none of these were ever administered to her while she was at Stoke Mandeville, the inquest at the hospital was told.

Zosia Katnik, spokesman for the Hospital Trust, said: “Buckinghamshire Hospitals NHS Trust would like to extend our sincere condolences and apologies to the family of Mrs Brown.

“The incident involving Mrs Brown was immediately reported at the time and is being followed by a detailed investigation after Friday’s inquest. This includes a thorough review of all our processes relating to the dispensing of medication.

“We do have an on-call pharmacist who is available 24 hours a day, seven days a week for emergency or urgent situations.

“Patient safety is our number one priority and we will do everything possible to learn from this incident. Once again we apologise to the family of Mrs Brown.”


Comments(12)

miccles says...
9:55am Tue 13 Jul 10

I've heard it before, and this proves it, staff at this hospital cannot cope, and there is a perfectly good hospital (WGH) being stripped of its assets because some nerd wants to fill his wallet.

Its all very well people saying "i'm sorry", but that doesn't bring a person back to life, this is not the first time this has happened, and it won't be the last time either.

The people concerned i hope will be sacked, but i doubt it, a slap on the wrist, and don't do it again.



“We do have an on-call pharmacist who is available 24 hours a day, seven days a week for emergency or urgent situations.

BLOODY USE IT THEN

Voyeur says...
10:16am Tue 13 Jul 10

When a NHS Trust issues an apology, it is really only part of their strategy, under guidance from the NHS Litigation Authority which insures most NHS bodies, to deflect the incidence of being sued.
.
They don't really mean it.
.
They will resist any changes to working practices.
.
It is all about saving money.

KateP says...
10:26am Tue 13 Jul 10

We knew Mrs Brown and are shocked and horrified at the treatment she received.
miccles is right about the 'slap on the wrist' and until drastic action is taken this will happen again.
Maybe now our 'furious' MPs will do something about giving us back Wycombe General.

tigeran says...
10:39am Tue 13 Jul 10

"FURIOUS MPs have slammed the “shocking” hospital treatment of a 77-year-old woman whose death came after nurses failed to give her medication for 36 hours."

They knew what it is like there before this happened yet now they kick up a stink AFTER the tragedy. Pathetic.
I am sure they think their 'fury' at this will make them look like they care.

TH Wyc says...
11:17am Tue 13 Jul 10

I have been in both stoke and wycombe hospitals over the last year and on all occasions I an other patients asked repeatedly for various medication - despite doctors, physios, pain management staff and consultants reiterating the need for adequate pain management medication being issued appropriately and adequately the ward staff didn't seem to care! When you have management pushing to get people out regardless of ppls needs staff only see the target not the route or the individual. They now say they are moving to earlier discharges with care in the community provision?! District nurses, intermediate care and social services can't cipe now so how will pushing people out sooner help and what is their solution? They will recruit!! Excuse me? You can't get the staff to run a maternity unit or district nurses and social care staff now! What makes this stupid bunch of paper shufflers think they will materialise in the future? Or is it really just a way of evidencing wycombe doesn't actually need a hospital ie birth led unit isn't used so you don't need it! Wake up and smell the coffee - and wycombe will lose to this unelected. Non accountable quango

LoggedOn says...
11:29am Tue 13 Jul 10

TH Wyc wrote:
I have been in both stoke and wycombe hospitals over the last year and on all occasions I an other patients asked repeatedly for various medication - despite doctors, physios, pain management staff and consultants reiterating the need for adequate pain management medication being issued appropriately and adequately the ward staff didn't seem to care! When you have management pushing to get people out regardless of ppls needs staff only see the target not the route or the individual. They now say they are moving to earlier discharges with care in the community provision?! District nurses, intermediate care and social services can't cipe now so how will pushing people out sooner help and what is their solution? They will recruit!! Excuse me? You can't get the staff to run a maternity unit or district nurses and social care staff now! What makes this stupid bunch of paper shufflers think they will materialise in the future? Or is it really just a way of evidencing wycombe doesn't actually need a hospital ie birth led unit isn't used so you don't need it! Wake up and smell the coffee - and wycombe will lose to this unelected. Non accountable quango
The community staff cant cope due to staff shortages - and its not that they cant recruit they WONT recruit. There is a freeze on recruitment and an enormous process to go through to replace natural staff loss. They are expecting to recruit staff on low scale/pay to do senior responsibility roles. This is because there is NOT ENOUGH MONEY IN THE NHS - therefore there needs to changes ie amalgamating the services of Wycombe hospital and Stoke Mandeville to save money. So which way do people want it?? You cant have your cake and eat it!

BigTommy says...
3:49pm Tue 13 Jul 10

There is sufficient money in the NHS ... but it is being spent on the many levels of bureaucracy that are constantly running round in circles "talking to eachother" and doing naff all.
~
Money was poured into the NHS to create job ... and look at the sort of jobs they created!

Sticking up for Britain says...
1:54am Wed 14 Jul 10

BigTommy; a truer word was never spoken. So 'Mr Furious MP's'; earn your blo#dy golden pensions, handshakes whatever and make a difference. Get rid of the bureaucrats, the target makers, the performance measurers, the auditors and accountants and put the money where it will do most good ... saving lives, treating the sick and motivating the hard-working, front line medical staff. Mr 'Furious MP's'; if you can't do that; then why are you employed. Make a difference. It's not rocket science and hopefully, such tragic situations such as Mrs Brown will never happen again. Amyone out there agree? If so, just say aye.

miccles says...
3:33pm Wed 14 Jul 10

Sticking up for Britain wrote:
BigTommy; a truer word was never spoken. So 'Mr Furious MP's'; earn your blo#dy golden pensions, handshakes whatever and make a difference. Get rid of the bureaucrats, the target makers, the performance measurers, the auditors and accountants and put the money where it will do most good ... saving lives, treating the sick and motivating the hard-working, front line medical staff. Mr 'Furious MP's'; if you can't do that; then why are you employed. Make a difference. It's not rocket science and hopefully, such tragic situations such as Mrs Brown will never happen again. Amyone out there agree? If so, just say aye.
glass in hand "aye"

FeeB says...
3:46pm Wed 14 Jul 10

It was with sadness and interest I read about the inquest into Mrs Brown's death in today's Midweek (14th July). I was in the bed next to Mrs Brown when she died and, although there is no excuse for the errors which led to her death, I would like to say that the staff on that ward do a fantastic job often in extremely difficult situations.

During the week I spent in Stoke Mandeville, the staff on that ward had to deal with several difficult patients: a belligerent 17 year old who would not do as she was being asked, who disappeared for hours on end which meant the staff had to spend ages looking for her and call security when she couldn't be found, and who had the most awful arguments with her boyfriend (who was just as belligerent) which the staff had to mediate; a woman who was not best pleased when she was told she was being moved from one ward to another; several elderly patients who required a great deal of assistance with the simplest of tasks, and people like me, who were extremely ill and very emotional at being separated from our tiny babies. Not once did I see anyone lose their cool or treat someone with distain.

That said, there were several errors - both clinical and administrative - in my care. I was sent home from Wycombe A&E by a registrar who assured me I didn't have gallstones and that my jaundice was being caused by something else. This error meant that instead of just having an obstructive gallstone, I developed acute gallstone pancreatitis. When I was admitted to Wycombe Hospital on Sunday 17th January, someone some where along the line spelt my name wrong. A simple error, no big deal you might think but it meant that the doctors at Stoke Mandeville could not access my blood test results timeously. Both errors could have had different outcomes and I think the message here is no matter what your job in the NHS - highest paid consultant, lowliest healthcare assistant - you need to check and double check your work. And this is true for ALL hospitals, not just Wycombe General and Stoke Mandeville.

On Sunday 17th January I witnessed many NHS staff work very hard to save a lady's life and I saw how badly it affected them when they couldn't.

Agniesca says...
9:39am Thu 15 Jul 10

If the number of staff not directly involved in patient care were reduced to the level of 15 years ago, then the NHS could easily afford to improved patient care. At the monent bureaucracy takes far too much time and money.

Watcher97 says...
8:09pm Mon 19 Jul 10

Why was this poor lady in a gynae ward,- presumably lack of beds again at Stoke Mandeville cottage hospital-
if she was so poorly surely she should have been in the appropriate place not on a ward with staff having to act as social workers as described by Feeb above.
I'm sure the trust will carry out a full investigation and no doubt spend a fortune on memos and directives.
A life has been lost.
What we need in Buckinghamshire is a large hospital in both major towns to service our large populations. We need more nurses and doctors to run the wards and less managers and bureaucracy getting in the way. Still once Wycombe is closed there should be plenty of money sloshing around!! Was the old site at Stoke Mandeville really only worth £2.5 Million, in the centre of a growing town, have you seen the number of houses being built, wish i'd had some spare cash. Perhaps i'll bid for the Wycombe site. And before people say Wycombe will never close, can i just say, A & E and maternity unit, thin end of the wedge??


Stoke Mandeville Hospital: The bug was a factor in the deaths of 65 people here Stoke Mandeville Hospital

Most popular






Local Information

Enter your postcode, town or place name

House prices »   Schools »   Crime »   Hospitals »

Local Businesses