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The perfect wife and mother, Rebecca runs a home, a village magazine and is working on her novel. She does not visit the gym or jog but is in amazingly good shape. She enjoys photography, playing the piano and arguing with the TV. She lives in Amersham with her husband and youngest child (aged nine). Her eldest, now 26, lives and works in Buckinghamshire.
10:09am Monday 16th May 2011
It’s started happening over the last month I’d say. At checkouts.
It’s happened in Tesco in Waitrose and M&S. I heard it on two separate occasions on the phone about online orders.
It’s not said with the same gusto as in America. It feels wrong.
In America, it’s said by a honey-coloured guy or gal (ex-cheerleader/baseball hero?) with even teeth and shiny hair.
Here, it’s normally forced out of some shy, young girl with greasy hair who’s scanning my super whole food salad dreamily and thinking about her chipped nail polish.
I reply, reflex-like, ‘Very well’. All people get from me is a grudging answer which is a lie anyway.
And more recently I was asked, ‘How’s your day been?’ “Well since you asked…”
The irony is, I know no one wants to know anything about me and I don’t want to tell them.
So what it leads to is worse than sullen non-conversationalist staff. A deeper isolation and remoteness The Americans do it with that natural exuberance; it’s part of their DNA I think.
Not so here.
Surely this is the country of sulky staff serving me with contempt, hating their jobs, the customers, their managers, shops and baskets in general, credit cards and the computerised till.
My discomfort lies in the artificiality of it. Maybe it’s because I’m not used to it. I don’t want to get used to it. I want to shop, complain or return goods without this chirpy well-wishing.
And all this well-wishing and artificial concern about my day means that by not conforming I’ll be accused of being unfriendly. Surely friendliness is what we want.
This isn’t friendly. It feels hostile. I feel like I’m under the microscope. If I visit three shops in the High Street and am asked how I am three times, it begins to be tiresome.
And then I feel I have to be grand and heroic in my reply.
“Oh, I’m terrific.” (I’d even have to use hyperbolic American language to answer). “Only this morning I scaled the council offices and talked a councillor out of jumping off the roof. An hour later I was answering calls at The Samaritans… My son is going to be on the cover of FHM and my daughter will be in the Olympics. How about you?”
She’d them have to invent something even more fabulous in reply.
Let’s just continue to be moderately polite and civil, that will do me. A half smile, that common look of boredom, the familiar look of disdain.
And anyway, what does it mean? Do these people think they have the power to influence my day? Or is it a ploy to make themselves look better? (‘Aren’t they kind?’) And yet I can’t find a way out. The more I protest, the more hateful and anti-social I’m going to look.
I’ll be accused of ‘not playing ball’, of hindering the national effort to feel good. When all I want is privacy; to mull over what I actually achieved last week/what to do with the left over porridge from this morning (porridge fritters?)/whether I’m doing the right thing with my life.
It’s imperialism of a very subtle kind. And I want no part of it. By adopting these new, little habits (aren’t they cool?), we sell out. To a far inferior culture.
We would certainly object if any other nation had such an influence in our everyday lives – why not America?
Well for now, goodbye and cheerio with a tip of the hat.
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Comments(52)
J B Blackett
says...
3:21pm Mon 16 May 11
J B Blackett
says...
3:23pm Mon 16 May 11
demoness the second
says...
4:35pm Mon 16 May 11
Rebecca Leon
says...
4:59pm Mon 16 May 11
J B Blackett
says...
5:44pm Mon 16 May 11
NicM
says...
7:25pm Mon 16 May 11
KentP
says...
9:23pm Mon 16 May 11
KentP
says...
9:36pm Mon 16 May 11
NicM wrote:I agree for the most part... I do find myself almost exclusively writing 'color' though, thanks to software languages being standardized (ha ha) with US English.
I think with the import of countless American TV programmes the use of their form of English is only going to increase. I would feel less uncomfortable if someone said 'I hope you enjoy the rest of your day' rather than 'Have a nice day' - the pattern of speech just seems more appropriate.
The speech is one thing but spelling is quite another. I haven't work out how to change the default language on Google Chrome to UK English. As a result it is telling me I have already spelt 'programme' incorrectly (and spelt) and can't cope with colour, odour etc. together with anything that ends in 'ise'. It gets my goat!
NicM
says...
10:00pm Mon 16 May 11
KentP
says...
10:11pm Mon 16 May 11
J B Blackett
says...
10:41pm Mon 16 May 11
NicM wrote:Crarse ? Cripes and/or Crikey. Aren't you scraping the bottom there ?
I think you should write 'colour' at least 10 times as punishment! Whatever next - pronouncing aluminium as 'al-oo-min-um'? Although I have heard that some citizens of this country pronounce grass as if it rhymed with crass. Whoever would have thought it?
NicM
says...
10:42pm Mon 16 May 11
KentP
says...
10:56pm Mon 16 May 11
Rebecca Leon
says...
11:39am Tue 17 May 11
Morag
says...
1:08pm Tue 17 May 11
NicM
says...
1:19pm Tue 17 May 11
NicM
says...
1:23pm Tue 17 May 11
KentP
says...
1:31pm Tue 17 May 11
Rebecca Leon
says...
2:12pm Tue 17 May 11
Dandelionz
says...
3:06pm Tue 17 May 11
KentP
says...
3:16pm Tue 17 May 11
Morag
says...
4:19pm Tue 17 May 11
Rebecca Leon
says...
4:25pm Tue 17 May 11
Morag
says...
5:06pm Tue 17 May 11
J B Blackett
says...
5:56pm Tue 17 May 11
demoness the second
says...
5:56pm Tue 17 May 11
NicM wrote:Now Nic - I have to take issue with you here.
Trouble is the food they export is all about the secret recipe, golden arches, homogenous rubbish rather than the regional cuisine. And that's what most people will experience. We don't get the same rubbish imported from the Med - most risottos, paella, coq au vin has at least some character!
NicM
says...
8:17pm Tue 17 May 11
J B Blackett
says...
11:41pm Tue 17 May 11
NicM wrote:You may be interested to learn that when Colonel Sanders (the founder of KFC) died he was cremated.
D I wasn't having a go at their regional cuisine -not at all - my point was that their exported stuff, from which most people who haven't had the benefit of visiting the USA will draw their conclusions, is mass produced rubbish of the unrecognisable (unrecognizable!) burger or fried chicken variety.
The globalisation (globalization) of the brands are such that you can see McDs, KFC and Burger King all over the world selling exactly the same thing. I exempt Starbucks from this due to my caffeine addiction!
Dandelionz
says...
9:31am Wed 18 May 11
Rebecca Leon
says...
9:40am Wed 18 May 11
usvelt
says...
1:21pm Wed 18 May 11
demoness the second wrote:Never hang up on a cold caller. When they call just say "ohhh yes I am very interested, can you just hold on a moment while I get a pen" Put the phone down and wonder off and carry on what you are doing, they will sit there waisting their time thinking they have a result. Leave it 5 minutes and hang up. Waste their time as they waste yours.
I hate the whole "have a nice day" thing but I don't mind a little bit of banter at the check out if it is spontaneous.
I get far more worked up by cold callers on the phone - I just tend to hang up on them.
Rebecca Leon
says...
1:54pm Wed 18 May 11
J B Blackett
says...
1:59pm Wed 18 May 11
Rebecca Leon
says...
3:00pm Wed 18 May 11
J B Blackett
says...
3:36pm Wed 18 May 11
Rebecca Leon
says...
5:56pm Wed 18 May 11
NicM
says...
6:01pm Wed 18 May 11
J B Blackett
says...
7:16pm Wed 18 May 11
Rebecca Leon
says...
9:48am Thu 19 May 11
J B Blackett
says...
2:16pm Thu 19 May 11
Rebecca Leon
says...
4:36pm Thu 19 May 11
J B Blackett
says...
6:00pm Thu 19 May 11
Rebecca Leon
says...
9:44am Fri 20 May 11
J B Blackett
says...
1:38pm Fri 20 May 11
demoness the second
says...
4:30pm Fri 20 May 11
J B Blackett wrote:Whilst clutching a handbag to the oversized bosom? :)
Ooooo-eerrr - listen to 'er. (to be spoken in a mock-Cockney accent)
J B Blackett
says...
5:07pm Fri 20 May 11
Mama36
says...
8:22pm Fri 20 May 11
demoness the second
says...
9:28pm Fri 20 May 11
J B Blackett wrote:Well I am doing very little.....
Her own, I hope. (ie The bosom), I mean.
.
And possibly a tit for a piece of tat ?
.
Is that you, Eliza ?
J B Blackett
says...
9:58pm Fri 20 May 11
demoness the second wrote:Well in that case - Wouldn't it be lovely if after dancing all night (in the street where you live) you got to the church in time to throw a custard in her face ?
J B Blackett wrote:Well I am doing very little.....
Her own, I hope. (ie The bosom), I mean.
.
And possibly a tit for a piece of tat ?
.
Is that you, Eliza ?
demoness the second
says...
6:50am Sat 21 May 11
J B Blackett
says...
12:57pm Sat 21 May 11
The perfect wife and mother, Rebecca runs a home, a bad temper and is working on her novel. She enjoys photography, playing the piano and likes almost anything that's out of fashion and uncool. She lives in Amersham with her husband and youngest child (aged ten). Her eldest, now 27, lives and works in Buckinghamshire.
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NicM says...
12:59pm Mon 16 May 11
However what is nice in the supermarket is to be greeted with a sincere smile, a hello and 'Do you need any help packing'. As I always say no to the last point I do not consider it to be a challenge to the checkout operator to prove otherwise and push through my groceries at Mach 5 so everything gets squashed in a big pile.
I think the fake American approach is condescending but a genuine smile and a hello can help to make the world a nicer place than the usual British surly way of trying not to communicate with anyone.
Obviosuly I do not expect anyone to speak or look anywhere but fixedly ahead in a lift, commuter train or tube though!