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Lush finally comes to Wycombe

By Eris »

The city in which I went to university had a Lush. I spent far too much time (and money) there; I would go in for a lip balm and come out with three bath bombs, some shampoo and some cleanser. I would have to make a note to go back the next day for the lip balm. A friend of mine came with me once, and spent twenty minutes poking the shower jelly and cackling. Which made him happy, even though I think it did unnerve the staff.

Ever since, I have bought all of my soaps, shampoo, shower gel etc from Lush. The problem has been, as I don't drive, where to get it from. I have been, at various times, to Windsor, Milton Keynes, Covent Garden and back to Exeter. The Lush website has been on my internet favourites list for a while as well. But it is never the same online - Lush shops are incredibly hands on. You pick things up, you smell them, the staff are incredibly obliging and demonstrate some of the products. You can even, as my odd little friend did, poke things. And the products themselves are unusual. Shower jellies, for example. All you need is a tiny little bit, and it lathers up. Solid shampoo, solid conditioner. They are an incredibly ethical shop - as little packaging as possible is used, and they use natural ingredients.

And today, they came to Wycombe, an event I have been longing for since Eden opened.

I have been peering through the windows every time I go past for the last week, and I was hovering in the entrance to HMV at 10.50 this morning, waiting for the 11.00 opening. At 10.55, the staff were congregating inside, so I wandered over, determined to be the first customer to step foot in the High Wycombe Lush. As I arrived outside the door, a crowd was starting to congregate. Mostly women, I have to admit. We began chatting, comparing notes on how we had been buying our Lush products in the past - one girl would go to Cardiff. One woman I was chatting to said that she had been writing weekly to Lush since March regarding coming to Wycombe, so there was a real sense of excitement. At 11.00 there was a '3, 2, 1' countdown, and we bustled inside, grabbing a basket on the way, yours truly in the lead. It is a small shop, so for about 15 minutes it was literally impossible to move, which suited me fine, I was picking up and sniffing soaps and bath bombs. I chatted to the staff, and I spotted a very bemused looking man huddled in the corner clutching an expensive looking camera - the BFP photographer, who appeared to be desperately trying to get a shot of the soaps without people in the way - a bit of an impossible feat at this point!

Champage, Bucks Fizz and orange juice was provided by the staff, who were ducking and weaving with plates of mini muffins and fondant fancies. Everyone was getting very hands on with the products, and the smell was divine - it is still lingering in my hair.

After 45 minutes and too much money spent, I left - the shop was still heaving, people were spending, and the staff were chatting and helping. Lush is a fantastic shop, which is brilliant for presents and incredibly environmentally friendly. The fact that we now have one in Wycombe really speaks about the fact that the town, especially Eden, is making a name as a shopping centre, which is brilliant. We have joined the ranks of Towns with a Lush, and I, for one, couldn't be happier.


Comments(13)

brachyura says...
3:19pm Fri 11 Dec 09

Nice positive blog, I've never been to a Lush, although I now have the urge to go in and poke some shower gel....

Eris says...
3:22pm Fri 11 Dec 09

brachyura wrote:
Nice positive blog, I've never been to a Lush, although I now have the urge to go in and poke some shower gel....
Brachy, my mate John would highly recommend that course of action; he spent many a happy 20 minutes(literally!) poking the jellies! They are handily next to the tap as well in the Wycombe one - if you want to wash the sticky residue of the jelly off your hands!

demoness says...
11:36am Sat 12 Dec 09

I was there yesterday Eris - sadly not when it opened but as soon as I could get a break from work.
As far as I am concerned, Eden has now arrived and is officially the best!
And wasn't it busy yesterday? :)

Craig.... says...
2:12pm Mon 14 Dec 09

Anyone who hasn't shopped at Lush should do so simply to remind themselves of what the shopping experience should be like.

I have been dragged into Lush stores up and down the country and without fail all the staff have been polite, courteous, knowledgeable and helpful....they can even smile.

Take note Currys.

Curlycurly says...
3:32pm Mon 14 Dec 09

I like the idea of Lush I have tried to go in to their stores a few times, but unfortunately the times when I have been in the shop I always start sneezing there must be something in the soaps that set me off.

I have never got as far as looking at the prices - is it reasonably priced or similar to body shop prices?

demoness says...
9:13pm Mon 14 Dec 09

Curlycurly wrote:
I like the idea of Lush I have tried to go in to their stores a few times, but unfortunately the times when I have been in the shop I always start sneezing there must be something in the soaps that set me off. I have never got as far as looking at the prices - is it reasonably priced or similar to body shop prices?
Similarly priced BUT the difference is that they are hand made, and LUSH has not been taken over by a giant corporate cosmetic firm like the Body Shop.
No comparison IMO - LUSH is the winner and I hope that they hurt L'oreal's profits!

Rosa Klebb says...
10:31pm Mon 14 Dec 09

A persuasive blog! Those shops always look tempting, something between an ice-cream parlour and shoe-shop (the feel of them I mean...)
.
I'll go in. Getting a bit tired of cheapo but long-lasting supermarket soap.

Eris says...
11:53am Wed 16 Dec 09

Craig.... wrote:
Anyone who hasn't shopped at Lush should do so simply to remind themselves of what the shopping experience should be like. I have been dragged into Lush stores up and down the country and without fail all the staff have been polite, courteous, knowledgeable and helpful....they can even smile. Take note Currys.
I fully agree, Craig.
.
The staff in every single Lush I have ever been in have all been polite, friendly and incredibly helpful. They even know nearly as much about the products as I do ;-)
.
I was talking to a colleague who had been persuaded to go to Lush by my incessant witterings, and she reported the same thing; the shop assistants she spoke to knew what they were talkign about, and were able to recommend products and help her find exactly what she wanted.

Eris says...
11:53am Wed 16 Dec 09

demoness wrote:
Curlycurly wrote: I like the idea of Lush I have tried to go in to their stores a few times, but unfortunately the times when I have been in the shop I always start sneezing there must be something in the soaps that set me off. I have never got as far as looking at the prices - is it reasonably priced or similar to body shop prices?
Similarly priced BUT the difference is that they are hand made, and LUSH has not been taken over by a giant corporate cosmetic firm like the Body Shop. No comparison IMO - LUSH is the winner and I hope that they hurt L'oreal's profits!
I 100% agree, demoness :-)

Eris says...
12:02pm Wed 16 Dec 09

Curlycurly wrote:
I like the idea of Lush I have tried to go in to their stores a few times, but unfortunately the times when I have been in the shop I always start sneezing there must be something in the soaps that set me off. I have never got as far as looking at the prices - is it reasonably priced or similar to body shop prices?
Admittedly, curly, the smell can at first be a bit daunting - they use as many natural ingredients as possible, and a lot of essential oils. They also believe in using as little packaging as possible, so the products, which individually smell beautiful (with the exception of 'Soak & Float', which is a shampoo bar that smells of tar, but which is fantastically effective for what it is designed for) all club together to produce the signature smell of Lush shops. Which can be a little overpowering!
.
As for the price, I would say it is a similar price, but far better value.

Eris says...
12:04pm Wed 16 Dec 09

Rosa Klebb wrote:
A persuasive blog! Those shops always look tempting, something between an ice-cream parlour and shoe-shop (the feel of them I mean...) . I'll go in. Getting a bit tired of cheapo but long-lasting supermarket soap.
Ah, if I have persuaded just one person to have a looksee, then this blog will have done its work!
.
Sadly, Lush don't pay me for any of this advertising, which is a crying shame! Mind you, I would end up just spending it in Lush, so there would be little point!

fishyfingers says...
4:02pm Sat 2 Jan 10

lush is a very good british sucess story. i have seen lush shops all over the world from deep montreal (in a non tourist area) to las vegas and all over europe.

ImpeturbableLawrence says...
7:44am Thu 2 Dec 10

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