Out of 15,000 estate agents across the country, an Amersham firm has joined the ranks of the best in the UK.

Binks, formed in 1994 by Simone and Stephen Binks, has been independently identified as one of the top estate agents in the country worthy of a listing in the 2019 edition of the Best Estate Agent Guide.

The latest issue of the online guide is the outcome of the most in-depth assessment of the sector ever conducted, claim the publishers.

The ‘Best Agent’ list is compiled by the Property Academy with the support of Rightmove. The UK’s leading property advertising portal is used by more than 90 per cent of estate agency offices in the UK. It is widely regarded as the go-to website for buyers and sellers and tenants and landlords.

To select companies to put forward for this year’s guide, more than three billion data points were analysed by Rightmove, looking at factors including marketing, property views, inquiries and performance.

As well as that, the Property Academy carried out 50,000 mystery shops to assess customer service levels.

The Buckinghamshire agency with an office in Hill Avenue, Amersham and another in Chorleywood, has been awarded a “Silver” and “Exceptional” status in its size-band and region, placing it in the top one per cent of estate agents in the country.

Property Academy founder Peter Knight says the purpose of his organisation is to improve business performance and service standards across the industry.

He explained: “We set out to provide the home mover with a reliable resource to help identify the best estate agent in each area, whether someone is looking to sell or let a property.

“Only the best branches make it into the Best Estate Agent Guide and only the top five per cent of estate agency brands have been recognised with an award.

“Each year the survey [distributed to agency clients] has responses from over 15,000 home sellers, buyers, landlords and tenants.

“The results identify what home movers feel are the most important aspects of an estate agent’s service. This insight is used to establish the criteria for the Best Estate Agent Guide - in other words, the listed companies have demonstrated they deliver a performance and service that home movers truly value.”

Miles O’Neill, head of sales and marketing at the Buckinghamshire agency still run by the founders, says the timing couldn’t be better.

The distinction of being listed in the guide coincides with an important milestone for the agency which serves towns and villages along the London underground Metropolitan line from Northwood to Chesham.

He said: “As a family owned and run firm celebrating 25 years in the industry, we are extremely proud of all of our employees who work exceptionally hard to provide the very best possible care to all our clients and applicants across sales and lettings.

“This award not only enforces the positive feedback clients provide but also recognises us as one of the best firms in the UK and the Buckinghamshire region. We are very proud of this and will continue to work hard in providing this award-winning service.”