The county council wants to hear your views on their household recycling centres - six months after introducing controversial charges to dump rubbish were introduced.

Bucks residents have been faced with a number of challenges when trying to take rubbish to the tip this year - including the closure of one centre and a number of new charges for dumping waste.

And now regular visitors to the county's recycling centres will be able to have their say - as the annual customer satisfaction survey goes live.

The survey is run each year in October so that Bucks County Council has an ongoing picture of what is working well, what could be improved, and how residents are using the household recycling centres in Bucks.

The council wants to get more than 2,500 responses from visitors and survey staff will be at the nine recycling centres asking residents questions.

An online survey is also open until Thursday, October 31, and can be completed by any Bucks resident.

Once completed, the survey responses will be gathered and reviewed to help the council understand how the recent changes to the service are bedding in, and if there are any ways in which the experience of using the household recycling centres can be improved, whilst keeping the service "as cost-effective as possible".

County Council cabinet member for planning and environment Bill Chapple OBE said: "Last April we reluctantly introduced a number of changes to the household recycling centre service, which had to be done in order to make necessary budgetary savings.

"However, we've done everything we can to make sure that these changes don't inconvenience our visitors or affect the high level of customer satisfaction that has been expressed in previous surveys.

"So I'd ask everyone who's used one of our household recycling centres over the past few months to give us their views by completing the survey, either at one of the sites or by going online."

Go to to have your say.