Marlow vaccine centre made international headlines last week with their appearance on CNN Brazil and they have had a visit from BBC London News.

As it was revealed that one in five patients had been missing vaccine appointments, the pharmacist leading the centre, Olivier Picard, spoke to the BBC about the booking system.

It is possible to book slots at several vaccine centres but Olivier Picard has asked patients to stick to one booking to allow as many people to be vaccinated as quickly as possible.

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Olivier Picard said on BBC London News: “It’s extremely frustrating because we get a lot of messages from people who are desperate to get the vaccine.

“Patients book with us fill up a slot and when they don’t turn up we cant offer that slot to someone else.”

“Once you have made an appointment, stick to it.

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“Don’t try and jump the queue by saying I could be offered an appointment a day earlier in another centre as this may not give enough time to release the appointment to someone else.

It has been confirmed that no vaccines have yet gone to waste but that missed appointments are slowing down the process.

If a change in appointment is needed then patients should let the Marlow vaccine centre know as early as possible.

The more notice you give when changing or cancelling your appointment, the more likely the appointment will be reallocated.

To book or cancel an appointment visit here or call the booking service on 119.