BUCKINGHAMSHIRE Council has been named as one of the most improved authorities in the UK.

Figures from Claims.co.uk investigated complaints data from the Local Government Ombudsman to uncover the UK's most complained about councils, alongside which council has improved the most using historical figures.

With UK council tax increasing by 3.5 per cent on average, this is likely to raise people’s expectations of their local councils as the number of complaints against councils rose by 25 per cent compared to last year.

However, with a significant 352 per cent decrease in the number of complaints received, Buckinghamshire Council has improved the most, with 3.8 complaints fewer per 10,000 residents over the years.

On the other hand, residents' dissatisfactions have increased the most in Dorset’s Bournemouth, Christchurch and Poole with a 49 per cent increase in complaints lodged against the council since 2017.

George Patton, spokesperson from Claims.co.uk offered guidance on making complaints to your local authorities: “Council tax has increased by an average of £67 for Band D properties this year amid the cost of living squeeze.

"Along with the tax hike are residents’ rising expectations towards their local authorities to provide better services. Hence, although taking on your council might seem daunting, it’s vital to know your right as a resident and speak out if you feel that your council has failed to deliver a service.

"Your first step should always be contacting the service provider in question. And if you are not happy with the solution provided, the Local Government Ombudsman (LGO) will come as a final resort. Be sure not to delay and lodge your complaints as soon as possible. Moreover, stay polite throughout the process and provide clear evidence to support your claim as the LGO’s decision is final - your case won’t be reviewed again unless new evidence comes to light.”