A mum has shared details of a stressful night's stay at the Travelodge in Marlow after a house fire affected her family home.

Debbie Rogers, her husband and her two children were forced to flee their home in Bourne End on Saturday, March 11, after a roof fire broke out on a neighbouring property.

She contacted Aviva insurance company, who arranged temporary accommodation for the family at the Travelodge branch in Globe Park, Marlow. 

After staying with relatives on Sunday night, Debbie said they checked into the Marlow hotel at 7pm on Monday night.

From around 10:30pm, she said the family were disturbed by major roadworks taking place outside their window, with machines drilling into the road and lorries driving up and down.

She said neither she nor her two children, one of whom is disabled, were able to sleep, with the work continuing until around 4am.

She added: "It's been horrific. The Travelodge experience really tipped me over the edge. The kids were still traumatised from the fire and we rocked up on Monday with our clothes in plastic bags.

"If I would have known there were major roadworks near this hotel, I would have put our stuff back in the car and told the insurance company we couldn't stay there."

Debbie said that the staff at the Travelodge said they were unable to move them to any other room.

"I have a nine-year-old and a disabled 16-year-old and feel completely devastated and very angry about the night we endured at what is already a very traumatic time for us, having to move out our home.

"Myself and my children did not deserve this treatment. The noise was horrendous and the room was shaking. This is a complete nightmare for our family."

Relocation agents at Avivia said Travelodge had not informed them of serious roadworks due to take place. 

READ MORE: Travelodge apologise after woman complains of horror stay in Bucks

A Bucks Fire and Rescue Service report of the fire that broke out on March 11 said smoke and flames were issuing from the second floor of a three-storey house which was spreading to an adjoining property.

The family are currently staying in a different hotel after a week in an AirB&B.

The stay is predicted to be for three nights until the relocation team can find them a three to six-month rental property in the area. 

A spokesperson from Travelodge said: "We are sorry to hear that Mrs Rogers and her family were not happy with their recent stay at our Marlow hotel. The hotel manager tried to contact Mrs Rogers but as the booking was made via an insurance company, it has not been possible to directly speak to her.

"The hotel team did refund Mrs Rogers for their evening meal during their stay and Mrs Rogers was also informed at check-in that the local council are carrying out construction work close to the hotel.”