A transport users' watchdog has pleaded with passengers to take part in a consultation after plans to close train station ticket offices were revealed. 

The Rail Delivery Group announced plans to close almost all ticket offices at train stations in England in bid to modernise service and cut costs in line with government plans.

The list of stations which could be axed include Beaconsfield, High Wycombe, Denham, Gerrards Cross, Aylesbury, Princes Risborough, Great Missenden and Bourne End.

Now the independent watchdog for transport users Transport Focus has pleaded with passengers to take part in a consultation, which rungs until July 26.

Train companies are legally required to give passengers the opportunity to have their say, Transport Focus said.

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Train companies are required to put up notices at stations alerting the passengers on the plans. Each train company is running its own, separate consultation and passengers are encouraged to fill in each consultation affecting them.

Bourne End train station 

 

One of the stations where a notice was displayed was Bourne End station.

Great Western Railway proposes to close the ticket office window between October and June 2024. 

The station has one ticket office window and one ticket vending machine (TVM). 

Figures from the train company show the ticket office sold 11,558 tickets in 2022/23.

The TVMs at the station sold 15,179 tickets, while 19,719 tickets from Bourne End train station were booked online in 2022/23 financial year.

Majority of bookings were collected using the TVMs (4,274).

A total of 716 tickets were collected at the ticket office.

Every consultation and how to take part can be found here

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