"Just not good enough. Extremely poor operational , organisational and probably little or non-existent communications skills.
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Broadcasting via the media just the usual 'lessons to be learnt' utterances of the expectedly anonymous appointed 'spokesperson'.
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All the signs and symptoms of a remote and not-under-control large inflexible rule-bound organization that is in real need of urgent systemic attention and correction.
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For everybody's sake. And for the NHS itself."