Bin complaints continue as council catch up

Bucks Free Press: Bin complaints continue as council catch up Bin complaints continue as council catch up

AN ANGRY resident has said she saw bin crews tip contents from two separate containers into the same one- which she said is both a waste of time and money.

But a Wycombe District Council spokesman has reassured residents their effort is worthwhile and the waste is kept separately.

WDC introduced its new waste service at the end of October but has had a number of teething problems. Sandra Baker from Oakwood in Flackwell Heath said she has been carefully separating her food waste from her general waste.

The compostable waste then goes into a small brown bin to be collected and the other non-recyclable waste goes in the black bin.

But she said she was horrified to see bin workers tip the compostable waste in with the general waste.

Mrs Baker said: "It makes me so angry. I have been so careful and I have bought compostable bags, which aren't cheap.

"I might as well not have bothered."

But Sue Robinson, spokesman for WDC, said: "A few people have been in touch with us to ask about this, because it looks as if their carefully separated waste is being mixed up by the crews as they come round to collect. This is not the case. Our crews collect food waste by tipping the brown bin contents into a crew bin which happens to be black.

"All the food waste from the crew bin is then put into the food waste compartment on the collection lorry. The waste is kept separate throughout the collection and also at our depot. Working in this way using the crew bin means that our teams can collect food waste from the brown containers quickly and easily."

Meanwhile over at Brantridge Lane in Bourne End residents at five houses had been waiting for six weeks to have their rubbish collected.

Sally Williams said: "Every time someone phoned- the council were quite helpful and said they will get onto it.

"But then nothing happened."

The council then said it only had one complaint from the residents but Mrs Williams knew her daughter had rung at least eight times, and other residents had called too.

Mrs Robinson said: "We are aware that there have been some issues for the five properties at Brantridge Lane where these properties originally received wheeled bins in error. A member of the Waste Team visited Brantridge Lane and resolved this by putting them on to sack \and reusable bag collections due to the narrowness of the lane.

"We apologise if collections have not been taking place for these properties. This has now been escalated to the Serco management team and they will endeavour to clear any outstanding waste and to ensure that those residents receive a regular collection."

Comments (21)

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12:39pm Fri 13 Dec 13

Beckyxxx says...

Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!!
Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!! Beckyxxx

1:00pm Fri 13 Dec 13

chapmani says...

Seen our brown bin be emptied twice into our black bin.
Seen our brown bin be emptied twice into our black bin. chapmani

1:25pm Fri 13 Dec 13

deckard says...

Our bins are never returned to our road (small side road) and are left strewn across the path on the main road, meaning that some elderly neighbours have to hunt down their bin and wheel it all the way back home. I have phoned twice hoping that it would be corrected, but today's collection has not improved, as the bins have still been left on the main roads path. Looks like I need to make another pointless phone call
Our bins are never returned to our road (small side road) and are left strewn across the path on the main road, meaning that some elderly neighbours have to hunt down their bin and wheel it all the way back home. I have phoned twice hoping that it would be corrected, but today's collection has not improved, as the bins have still been left on the main roads path. Looks like I need to make another pointless phone call deckard

1:32pm Fri 13 Dec 13

Bartholomew HuckleBerry says...

The council staff including their leaders are liars, untrustworthy and totally useless. Several times I have witnessed the same thing happening as bin are tipped into one another by the refuse collectors. These contractors are in return charging the council for separate collections and these mugs are simply paying out our taxes without any checks. I complained several times through post, emails and phones but not a single reply or acknowledgement. I have lost all the trust and patience with these useless idiots !
The council staff including their leaders are liars, untrustworthy and totally useless. Several times I have witnessed the same thing happening as bin are tipped into one another by the refuse collectors. These contractors are in return charging the council for separate collections and these mugs are simply paying out our taxes without any checks. I complained several times through post, emails and phones but not a single reply or acknowledgement. I have lost all the trust and patience with these useless idiots ! Bartholomew HuckleBerry

4:15pm Fri 13 Dec 13

Marmite XO says...

Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced. Marmite XO

5:00pm Fri 13 Dec 13

u r joking says...

Can the council answer a simple question why give the contract to serco when they were being investigated for fraud theft etc by the government or I'm I missing something
Can the council answer a simple question why give the contract to serco when they were being investigated for fraud theft etc by the government or I'm I missing something u r joking

5:24pm Fri 13 Dec 13

mother henpeck says...

what a waste of time and money the roads look like battle fields bins bins and more bins pay me and then I will do three job or reduce my council tax!!!!!
what a waste of time and money the roads look like battle fields bins bins and more bins pay me and then I will do three job or reduce my council tax!!!!! mother henpeck

6:16pm Fri 13 Dec 13

tigeran says...

Beckyxxx wrote:
Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!!
I have noticed a trend, there seems to be a certain amount always left un emptied, not necessarily in any order but then there appears to always be enough left over for them to have to collect on a weekend, presumably on OVERTIME......... That seems to work out quite well for the bin men wouldn't you say?........
[quote][p][bold]Beckyxxx[/bold] wrote: Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!![/p][/quote]I have noticed a trend, there seems to be a certain amount always left un emptied, not necessarily in any order but then there appears to always be enough left over for them to have to collect on a weekend, presumably on OVERTIME......... That seems to work out quite well for the bin men wouldn't you say?........ tigeran

11:27pm Fri 13 Dec 13

Gerry47 says...

They broke my food waste bin the very first time it was collected. After emptying it they threw it down on the pavement, cracking the lid and breaking the locking handle. I rang the council who said they would replace it, that was several weeks ago now and still I have a broken bin.
They broke my food waste bin the very first time it was collected. After emptying it they threw it down on the pavement, cracking the lid and breaking the locking handle. I rang the council who said they would replace it, that was several weeks ago now and still I have a broken bin. Gerry47

9:06pm Sat 14 Dec 13

loopsy says...

Marmite XO wrote:
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
What would you know about these type of people! You know nothing about them! Looking down your nose! Yes there have been changes, have you actually looked into all the changes that have happened?(apart from the ones you think you can see going on). And if these TYPES OF PEOPLE didn't do the job, WOULD YOU? Not likely!
[quote][p][bold]Marmite XO[/bold] wrote: Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.[/p][/quote]What would you know about these type of people! You know nothing about them! Looking down your nose! Yes there have been changes, have you actually looked into all the changes that have happened?(apart from the ones you think you can see going on). And if these TYPES OF PEOPLE didn't do the job, WOULD YOU? Not likely! loopsy

3:26pm Sun 15 Dec 13

pabsey says...

Marmite XO wrote:
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****!
[quote][p][bold]Marmite XO[/bold] wrote: Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.[/p][/quote]any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****! pabsey

3:27pm Sun 15 Dec 13

pabsey says...

Marmite XO wrote:
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****!
[quote][p][bold]Marmite XO[/bold] wrote: Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.[/p][/quote]any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****! pabsey

3:35pm Sun 15 Dec 13

pabsey says...

tigeran wrote:
Beckyxxx wrote:
Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!!
I have noticed a trend, there seems to be a certain amount always left un emptied, not necessarily in any order but then there appears to always be enough left over for them to have to collect on a weekend, presumably on OVERTIME......... That seems to work out quite well for the bin men wouldn't you say?........
listen! the reason bins are not emptied is because residents are too thick to understand what goes into what bin so bin men are not allowed to take them cause if they do its classed as a contaminated load.and the council have to pay a fine for that. as for the overtime! no bin man wants to get up at 5.am on a weekend to empty thick residents bins cause the money is crap! get your facts right lady! you know nothing fact!
[quote][p][bold]tigeran[/bold] wrote: [quote][p][bold]Beckyxxx[/bold] wrote: Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!![/p][/quote]I have noticed a trend, there seems to be a certain amount always left un emptied, not necessarily in any order but then there appears to always be enough left over for them to have to collect on a weekend, presumably on OVERTIME......... That seems to work out quite well for the bin men wouldn't you say?........[/p][/quote]listen! the reason bins are not emptied is because residents are too thick to understand what goes into what bin so bin men are not allowed to take them cause if they do its classed as a contaminated load.and the council have to pay a fine for that. as for the overtime! no bin man wants to get up at 5.am on a weekend to empty thick residents bins cause the money is crap! get your facts right lady! you know nothing fact! pabsey

3:37pm Sun 15 Dec 13

Marmite XO says...

pabsey wrote:
Marmite XO wrote:
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****!
Because I paid attention at school.
[quote][p][bold]pabsey[/bold] wrote: [quote][p][bold]Marmite XO[/bold] wrote: Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.[/p][/quote]any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****![/p][/quote]Because I paid attention at school. Marmite XO

3:43pm Sun 15 Dec 13

pabsey says...

Gerry47 wrote:
They broke my food waste bin the very first time it was collected. After emptying it they threw it down on the pavement, cracking the lid and breaking the locking handle. I rang the council who said they would replace it, that was several weeks ago now and still I have a broken bin.
aaawww did they break poor food bin on its first day out? if bin men had to place each and every bin back down slowly and carefully then they would not have time to get all the other residents bins collected that day. stop being selfish and think of others for a change!!!!!
[quote][p][bold]Gerry47[/bold] wrote: They broke my food waste bin the very first time it was collected. After emptying it they threw it down on the pavement, cracking the lid and breaking the locking handle. I rang the council who said they would replace it, that was several weeks ago now and still I have a broken bin.[/p][/quote]aaawww did they break poor food bin on its first day out? if bin men had to place each and every bin back down slowly and carefully then they would not have time to get all the other residents bins collected that day. stop being selfish and think of others for a change!!!!! pabsey

3:46pm Sun 15 Dec 13

Marmite XO says...

pabsey wrote:
Marmite XO wrote:
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****!
You appear to have posted this comment twice. Struggling to cope with the internet, just like you struggle with a basic change to your job.

Quit moaning and pick up my rubbish.
[quote][p][bold]pabsey[/bold] wrote: [quote][p][bold]Marmite XO[/bold] wrote: Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.[/p][/quote]any bin man can cope with change but when they have now got twice the amount of bins and work to do in the same amount of time for the same money its no wonder they don't give their all. you wouldn't either ya stuck up ****![/p][/quote]You appear to have posted this comment twice. Struggling to cope with the internet, just like you struggle with a basic change to your job. Quit moaning and pick up my rubbish. Marmite XO

4:06pm Sun 15 Dec 13

The SURGEON says...

Marmite XO wrote:
Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.
I would like to see the entire industry robotised to ensure these types of problems aren't experienced by future generations.

I really am reaching the end of my tether with the working class. I didn't pay attention at school just so some uneducated oaf with a drink problem could throw my rubbish all over the street. I know the two different types of rubbish are of no significance to the binmen - their waste solely consists of Iceland ready meals and bottles of Diamond White - but they could at the very least do their quite comically simple job properly.
[quote][p][bold]Marmite XO[/bold] wrote: Is anyone actually surprised that someone who has ended up as a binman is struggling with change? These type of people need one bin and one place to empty it. It's not their fault they struggle with change. I can only imagine the fear in their faces when these changes were announced.[/p][/quote]I would like to see the entire industry robotised to ensure these types of problems aren't experienced by future generations. I really am reaching the end of my tether with the working class. I didn't pay attention at school just so some uneducated oaf with a drink problem could throw my rubbish all over the street. I know the two different types of rubbish are of no significance to the binmen - their waste solely consists of Iceland ready meals and bottles of Diamond White - but they could at the very least do their quite comically simple job properly. The SURGEON

5:56pm Sun 15 Dec 13

tigeran says...

pabsey wrote:
tigeran wrote:
Beckyxxx wrote:
Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!!
I have noticed a trend, there seems to be a certain amount always left un emptied, not necessarily in any order but then there appears to always be enough left over for them to have to collect on a weekend, presumably on OVERTIME......... That seems to work out quite well for the bin men wouldn't you say?........
listen! the reason bins are not emptied is because residents are too thick to understand what goes into what bin so bin men are not allowed to take them cause if they do its classed as a contaminated load.and the council have to pay a fine for that. as for the overtime! no bin man wants to get up at 5.am on a weekend to empty thick residents bins cause the money is crap! get your facts right lady! you know nothing fact!
Blimey! I think we have found one of the culprit bin men who have not been doing their job! If the bin men (does that'd include you?) did their job there would be no complaints! Sort it out and do what you are paid for, it's very simple!
[quote][p][bold]pabsey[/bold] wrote: [quote][p][bold]tigeran[/bold] wrote: [quote][p][bold]Beckyxxx[/bold] wrote: Been waiting over three weeks for blue bin and paper bin to be collected. Called council 4 times said they would get on to it. But bins still full!!! Very frustrating!!!![/p][/quote]I have noticed a trend, there seems to be a certain amount always left un emptied, not necessarily in any order but then there appears to always be enough left over for them to have to collect on a weekend, presumably on OVERTIME......... That seems to work out quite well for the bin men wouldn't you say?........[/p][/quote]listen! the reason bins are not emptied is because residents are too thick to understand what goes into what bin so bin men are not allowed to take them cause if they do its classed as a contaminated load.and the council have to pay a fine for that. as for the overtime! no bin man wants to get up at 5.am on a weekend to empty thick residents bins cause the money is crap! get your facts right lady! you know nothing fact![/p][/quote]Blimey! I think we have found one of the culprit bin men who have not been doing their job! If the bin men (does that'd include you?) did their job there would be no complaints! Sort it out and do what you are paid for, it's very simple! tigeran

5:49pm Mon 16 Dec 13

Kania 2000 says...

Just watched our bin man mix garden waste, food waste, paper and cardboard. so its ok for the bin man to do that but not the residents!!!!
Either the contractors are really poor or those at the Joint waste team and the councillors responsible don't know what they are doing. Bucks Free Press why don't you do some proper research????
Just watched our bin man mix garden waste, food waste, paper and cardboard. so its ok for the bin man to do that but not the residents!!!! Either the contractors are really poor or those at the Joint waste team and the councillors responsible don't know what they are doing. Bucks Free Press why don't you do some proper research???? Kania 2000

7:32pm Mon 16 Dec 13

Mr wrong says...

Kania 2000 wrote:
Just watched our bin man mix garden waste, food waste, paper and cardboard. so its ok for the bin man to do that but not the residents!!!!
Either the contractors are really poor or those at the Joint waste team and the councillors responsible don't know what they are doing. Bucks Free Press why don't you do some proper research????
Why not use a bin that is the same colour as the ones used by the public in the first place to save confusion and annoyance to everyone? #simpleas
[quote][p][bold]Kania 2000[/bold] wrote: Just watched our bin man mix garden waste, food waste, paper and cardboard. so its ok for the bin man to do that but not the residents!!!! Either the contractors are really poor or those at the Joint waste team and the councillors responsible don't know what they are doing. Bucks Free Press why don't you do some proper research????[/p][/quote]Why not use a bin that is the same colour as the ones used by the public in the first place to save confusion and annoyance to everyone? #simpleas Mr wrong

11:35pm Mon 16 Dec 13

tigeran says...

Noticed 'pabsey' has gone quiet. Perhaps he has learned to read........
Noticed 'pabsey' has gone quiet. Perhaps he has learned to read........ tigeran

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