Boy 'robbed of childhood' after Bucks health staff failed to act on parents concerns

Billy on trip to Disneyland

Billy on trip to Disneyland

First published in News Bucks Free Press: Photograph of the Author by , Reporter

A BOY from Flackwell Heath was ‘robbed of his childhood’ after Bucks health staff failed to act on his parents’ concerns about his poor eyesight.

The Buckinghamshire Healthcare NHS Trust has now apologised to his ‘heartbroken’ parents and an undisclosed settlement has been reached after they admitted liability.

Billy Wells, now 12, was diagnosed with Dyspraxiam (a development co-ordination disorder), and Attention Deficit Hyperactivity Disorder when he was five but only after his family battled for years for him to be tested.

Billy’s parents, Charlie and Tracy Wells, noticed throughout his early years that he wasn’t developing as quickly as his three siblings and they expressed concerns to their health visitor and also their GP.

They were assured that he was fine and that he was just slower to develop than the others.

However, their fears were confirmed after a family holiday to Disneyland Paris, when Billy wouldn’t look at the camera as he said he couldn’t see it, this came after he repeatedly sat close to the television and would cry for his bottle when it was next to him.

The family immediately went to opticians after the holiday where they confirmed he was suffering from hypermetropica amblyopia a form of short-sightedness.

The settlement will help fund future occupational therapy, optical and physiotherapy costs and will be used to pay for extra tuition for Billy.

Charlie Wells said: “As a family we were heartbroken that Billy was left with undiagnosed conditions for so long and we feel that he was robbed of his early childhood.

“We raised our concerns with health visitors - on numerous occasions but we were simply told he was fine.”

He added: “We were devastated and could not believe he had gone through so many years of his young life not being able to see properly.

“When we spoke to our health visitor about Billy’s diagnosis, she told us that she had filled out the application form for the Griffiths test but never sent it off as she was overworked and Billy must have slipped through the net.

“I was upset that Billy spent years of his early life struggling when all he needed was a simple assessment which would have helped him get access to the right treatment.”

The Healthcare Trust admitted they failed to act on Billy’s parents’ concerns about his poor vision and refer him for the Griffiths assessment (which measures mental development in young children).

Mr Wells added: “The hardest part was knowing something was wrong with Billy, we repeatedly asked for help, but no one did anything.

“To be vindicated at this stage is a massive achievement and proves that healthcare professional should always listen to parent’s concerns because they know their children the best.”

A Bucks Healthcare NHS Trust spokesman said: “Buckinghamshire Healthcare NHS Trust is sincerely sorry for this unfortunate incident which took place in the early 2000s, when Billy was under the care of Community Health Services Trust.

“In 2010, Bucks Healthcare took over the management of community services, and since then we have made changes to strengthen our policies and procedures and the support provided to children and families by health visitors and other professionals.

“We are working hard to ensure this never happens again.”

They added we are glad a settlement has been agreed and wish Billy and his family well for the future.

Comments (15)

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4:27am Sun 20 Jul 14

shaky2 says...

is this the same charlie wells that a couple of years ago was complaining on the BFP web page that his son charlie wells did not get high enough grade at a school in bourne end and wanted to take legal ation against them see BFP archive 11 sep 2011 seems like compensation culture has struck again
is this the same charlie wells that a couple of years ago was complaining on the BFP web page that his son charlie wells did not get high enough grade at a school in bourne end and wanted to take legal ation against them see BFP archive 11 sep 2011 seems like compensation culture has struck again shaky2
  • Score: 12

8:40pm Sun 20 Jul 14

Littleskyfall says...

Children in reception are now all offered a free eye test by the school nurses, ( in school) thank goodness that this happens, then no other child will have to suffer like this.
Children in reception are now all offered a free eye test by the school nurses, ( in school) thank goodness that this happens, then no other child will have to suffer like this. Littleskyfall
  • Score: 1

9:33pm Sun 20 Jul 14

mr cwells says...

Yes i am the same Charlie Wells the school gave all the children the wrong papers when he retook them he passed with flying colours . And im sorry if i am a good dad and don't allow the school or the nhs to neglect my children please forgive me but my boys come first
Yes i am the same Charlie Wells the school gave all the children the wrong papers when he retook them he passed with flying colours . And im sorry if i am a good dad and don't allow the school or the nhs to neglect my children please forgive me but my boys come first mr cwells
  • Score: 0

9:58pm Sun 20 Jul 14

LoggedOn says...

Littleskyfall wrote:
Children in reception are now all offered a free eye test by the school nurses, ( in school) thank goodness that this happens, then no other child will have to suffer like this.
They were back then, my daughter is 13 and her eyes were tested in her early days at school
[quote][p][bold]Littleskyfall[/bold] wrote: Children in reception are now all offered a free eye test by the school nurses, ( in school) thank goodness that this happens, then no other child will have to suffer like this.[/p][/quote]They were back then, my daughter is 13 and her eyes were tested in her early days at school LoggedOn
  • Score: 5

10:00pm Sun 20 Jul 14

LoggedOn says...

mr cwells wrote:
Yes i am the same Charlie Wells the school gave all the children the wrong papers when he retook them he passed with flying colours . And im sorry if i am a good dad and don't allow the school or the nhs to neglect my children please forgive me but my boys come first
I agree you shouldn't let them be neglected, but why do you feel the need to run to the papers each time??
[quote][p][bold]mr cwells[/bold] wrote: Yes i am the same Charlie Wells the school gave all the children the wrong papers when he retook them he passed with flying colours . And im sorry if i am a good dad and don't allow the school or the nhs to neglect my children please forgive me but my boys come first[/p][/quote]I agree you shouldn't let them be neglected, but why do you feel the need to run to the papers each time?? LoggedOn
  • Score: 6

10:39pm Sun 20 Jul 14

mr cwells says...

Because the world needs to no what the nhs and schools are like
Because the world needs to no what the nhs and schools are like mr cwells
  • Score: -5

10:44pm Sun 20 Jul 14

mr cwells says...

And when the school nurse done tests on Billy she told me he was fine only thing she said he was 2lb over weight
And when the school nurse done tests on Billy she told me he was fine only thing she said he was 2lb over weight mr cwells
  • Score: -3

2:33am Mon 21 Jul 14

shaky2 says...

mr cwells wrote:
Because the world needs to no what the nhs and schools are like
so why don't you send them to private school if you feel so bad about government funded schools and NHS are they not good enough for your family. But the NHS and schools are good enough to sue and take more money away from an already stretched budget of the NHS PS you spell the word know Not No think you should resit your exams al well !
[quote][p][bold]mr cwells[/bold] wrote: Because the world needs to no what the nhs and schools are like[/p][/quote]so why don't you send them to private school if you feel so bad about government funded schools and NHS are they not good enough for your family. But the NHS and schools are good enough to sue and take more money away from an already stretched budget of the NHS PS you spell the word know Not No think you should resit your exams al well ! shaky2
  • Score: 4

4:30pm Mon 21 Jul 14

mr cwells says...

Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture
Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture mr cwells
  • Score: -6

7:27pm Mon 21 Jul 14

shaky2 says...

mr cwells wrote:
Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture
you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back
[quote][p][bold]mr cwells[/bold] wrote: Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture[/p][/quote]you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back shaky2
  • Score: 9

12:30am Tue 22 Jul 14

mr cwells says...

shaky2 wrote:
mr cwells wrote:
Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture
you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back
All I can say jealousy is a disease so get well soon xx
[quote][p][bold]shaky2[/bold] wrote: [quote][p][bold]mr cwells[/bold] wrote: Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture[/p][/quote]you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back[/p][/quote]All I can say jealousy is a disease so get well soon xx mr cwells
  • Score: -9

12:30am Tue 22 Jul 14

mr cwells says...

shaky2 wrote:
mr cwells wrote:
Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture
you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back
All I can say jealousy is a disease so get well soon xx
[quote][p][bold]shaky2[/bold] wrote: [quote][p][bold]mr cwells[/bold] wrote: Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture[/p][/quote]you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back[/p][/quote]All I can say jealousy is a disease so get well soon xx mr cwells
  • Score: -4

5:06pm Tue 22 Jul 14

shaky2 says...

mr cwells wrote:
shaky2 wrote:
mr cwells wrote:
Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture
you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back
All I can say jealousy is a disease so get well soon xx
I'm very well thank you, it's all those poor sick people in Hospital that are deprived of treatment because of people like you suing everybody and using up valuable Hospital budgets I think you are the one with a disease it's everyone's fault but your own attitude type of disease. Hope you get treatment for it soon I'm sure BUPA will cough up the funds and the government will send you on a luxury holiday all paid by the tax man then you can report back to the BFP to let everyone know what the holiday was like
[quote][p][bold]mr cwells[/bold] wrote: [quote][p][bold]shaky2[/bold] wrote: [quote][p][bold]mr cwells[/bold] wrote: Thanks for your concerns but my boys are in private schools now and my family is covered by bupa and it is all funded by the government as a goodwill gesture[/p][/quote]you should be ashamed of yourself no wonder the NHS are suffering and all the good people can't get treatment because of cuts in funds when they are funding scroungers. It would be different if you where paying out of your own pocket hope the people you sued read what you have put on here and take back your compensation back[/p][/quote]All I can say jealousy is a disease so get well soon xx[/p][/quote]I'm very well thank you, it's all those poor sick people in Hospital that are deprived of treatment because of people like you suing everybody and using up valuable Hospital budgets I think you are the one with a disease it's everyone's fault but your own attitude type of disease. Hope you get treatment for it soon I'm sure BUPA will cough up the funds and the government will send you on a luxury holiday all paid by the tax man then you can report back to the BFP to let everyone know what the holiday was like shaky2
  • Score: 5

5:50pm Tue 22 Jul 14

mr cwells says...

I will keep you updated as and when it happens and if you read the story properly it was my baby left blind for 5 YEARS because the no good NHS workers would not do anything to help him !!! go get a life and stop interfering with things you know nothing about
I will keep you updated as and when it happens and if you read the story properly it was my baby left blind for 5 YEARS because the no good NHS workers would not do anything to help him !!! go get a life and stop interfering with things you know nothing about mr cwells
  • Score: -1

9:42pm Tue 22 Jul 14

LoggedOn says...

mr cwells wrote:
I will keep you updated as and when it happens and if you read the story properly it was my baby left blind for 5 YEARS because the no good NHS workers would not do anything to help him !!! go get a life and stop interfering with things you know nothing about
We ALL know because of YOUR constant whinging and blabbing to the press. Parasite.
[quote][p][bold]mr cwells[/bold] wrote: I will keep you updated as and when it happens and if you read the story properly it was my baby left blind for 5 YEARS because the no good NHS workers would not do anything to help him !!! go get a life and stop interfering with things you know nothing about[/p][/quote]We ALL know because of YOUR constant whinging and blabbing to the press. Parasite. LoggedOn
  • Score: 4

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