RE: The Marlow Free Press story, February 15, which told how cancer victim Robert Cade lost out on thousands of pounds due to a ‘technicality’ on his insurance policy after his home was burgled. The insurers refused to pay anything after it transpired the family’s valuables were worth much more than the amount permitted by the policy.
YOU have developed a tendency to melodrama, with expressions such as ‘scammed’ and ‘blasted’ but you are simply wrong when you refer to a term in Mr Cade’s insurance policy as ‘a technicality.’ The link between the amount paid and the extent of cover is at the very heart of the contract and Mr Cade, an airline pilot, is clearly intelligent.
He has not been deceived or even inadvertently misled; nor has the policy been ‘ripped up’ [as the article stated]. Insurers appear simply to be relying on the relevant term in the contract.
Had the situation been otherwise, Mr Cade would, presumably have been doing the same.
Alan S Kaye, Mill Road, Marlow
