Residents at a retirement village in Buckinghamshire have described it as 'nightmarish' due to 'endless' leaks and 'depressing' living conditions.
A resident at Hughenden Gardens Retirement Village in High Wycombe told the Free Press last week that living in the complex had become an "absolute nightmare" following three weeks without hot water, an issue that has since been rectified.
They also drew attention to ongoing problems with leaks and ceiling flooding at the retirement village and a second resident, who asked to remain anonymous, has now raised similar concerns.
The resident in question, who has lived at Hughenden Gardens for nearly six years, said they had sold their four-bedroom house to pay for a two-bedroom apartment in the village and now believe they were "sold a dream" from which they have no way out.
They said: "It has been a nightmare since we moved in, with endless leaks and disruption of both hot and sometimes cold water. Not a day goes by without at least one bucket sitting in the middle of a corridor with a leak dripping into it.
"As former homeowners, none of the residents here would (choose to) live with these types of problems but we have no choice.
"We were told that to fix the leaks, everyone would have to leave for two weeks for the work to be done, but management deemed this unworkable, so now we are expected to live with these problems."
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Acknowledging that the retirement village does continue to provide important services including emergency help, they nevertheless expressed regret at having resigned themselves to a future of limited options, thanks to the money they "sunk" into Hughenden Gardens upon their arrival.
"Most of the residents are furious and, at the same time, depressed at the conditions we have to endure in our twilight years.
"I call it Hotel California after the line from the famous Eagles song - 'You can never leave'."
A spokesperson for ExtraCare, the charity which owns Hughenden Gardens, told the Free Press last week that they were aware of current flooding and leakage issues and were "working to resolve them in a timely manner".
Adding: "As a charity, the welfare of our residents is very important to us, and we apologise for any inconvenience caused."
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